Business Communication Notes by BBA|mantra

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BBA|mantra`s Business Communication Notes/E-book will serve as a concise textbook for BBA/BBM/BMS/MBA and other management students and will provide a brief knowledge on various concepts of Business Communication. This ebook includes a concise presentation of the subject matter with the extensive use of charts, tables, and figures to help students understand the core concepts of Business Communication.

These Business Communication notes are based on the latest syllabus of popular management colleges in India.


Business Communication is the ability of a group of individuals to speak the same language internally and externally towards business promotion. Business communication is one of the most important tool for an organization to succeed in a professional manner. Communication that takes place in an organization between its employees and management team is crucial to business growth and must reflect a common goal towards which every member of the organization is working. This common goal gets permeated into every Employee’s role through set of communication like vision, mission, business objectives, financial Goals etc. Thus, it is of paramount importance to comprehend the real contribution of Business Communication to organizational growth. This understanding will pave a way to groom oneself on the various aspects of communication making it an effective one in the longer run.

Table of Contents:

  • Introduction to Business Communication
  • Communication Features & Process
  • Modes of Communication
  • Oral Communication
  • Listening
  • Written Communication
  • Non-verbal Communication
  • Body Language
  • Para Language
  • Channels of Communication
  • Types of Communication
  • 7C`s of Communication
  • Barriers to Effective Communication
  • Communication and Self-Development
  • Business Communication Tools
  • Communication Models


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